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My Home Rocks Delivery

DELIVERY INFORMATION

We have been successfully delivering furniture all over the UK for over 10 years now and we know how important it is to use only the best delivery companies to ensure the safe delivery of your furniture. So we only use the top rated delivery services in the UK. 

 

 

 

 

 

2 man delivery

 

Your order will be delivered to you within the stated time shown on the product pages in the form of an estimated delivery icon. We aim to deliver your order as soon as possible but sometimes we may have to order in your product as a special order. If we have any delays we will contact you straight away to keep you informed. A lot of our orders are actually delivered under the advised delivery times.

estimated delivery time

If you are having a small item like lamps and accessories we will send out your order with a small parcel courier and you will receive an email from us on dispatch with full tracking details you may also receive a text message with some of our courier services.

 

If you have ordered a larger item from us then you will receive a phone call or text message from our 2 man delivery service giving you choices of delivery dates to suite you, on the day of delivery you will receive another text message with live GPS tracking of your order and a delivery window. 

Delivery Options

We use two types of delivery services Small Parcel & 2 Man Delivery both of which are free with orders over £200 to mainland UK. 

 

Small Parcel Delivery

For any orders that fall under our small parcel delivery (Lamps, accessories, soft furnishings, etc.a choice of delivery) we use DPD as our selected courier of choice as they have the best service to offer our UK customers.

Orders over £200 this service is FREE

Orders Under £200 this service is charged at £4.95

 

2 Man Delivery

Our UK 2 man delivery service is the best performing two man service in the UK

  • Delivered to a room of choice
  • pre-delivery selection of the delivery dates
  • day of delivery text message with a delivery window and a link to live delivery vehicle tracking

Orders over £200 this service is FREE

Orders under £200 this service is charged at £4.95

 

 

Customer Collection

(coming soon)

We are currently working on a system to allow you to collect your order from one of our stores. In the mean time if this is the option you want to use then please email us at cs@myhomerocksltd.co.uk before placing your order.