FAQs

What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and online banking transfers. Rest assured, all transactions are secure and encrypted to protect your financial information.

How do I track my order after purchase?

Once your order is confirmed and shipped, we will provide you with a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery and its estimated arrival date.

Do you offer assembly services for furniture?

Yes, we understand that some furniture pieces can be complex to assemble. We offer assembly services for select items, and you can choose this option during checkout. Our professional assembly team will ensure your furniture is set up correctly and ready to use.

What is your return and exchange policy?

We want you to be completely satisfied with your purchase. If you receive a damaged or defective item, please contact our customer support within 48 hours of delivery. For non-damaged products, you can initiate a return or exchange within 30 days of receiving the order. Please review our Returns & Exchanges policy on our website for more details.

Can I customize furniture pieces to suit my preferences?

We offer a range of customizable options for select furniture items. Depending on the product, you may be able to choose from various finishes, fabrics, colors, and dimensions. Look for the "Customize" button on the product page to explore available options and create a piece that matches your style perfectly.

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